Last updated: December 22, 2025
1. Introduction
Welcome to Zodiaglow. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data includes first name, last name, username or similar identifier.
- Contact Data includes email address.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
- Usage Data includes information about how you use our website, products and services.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us. Note: We do not store full credit card numbers; these are processed securely by our payment providers.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
4. Payment Processing
We use trusted third-party payment processors to handle all financial transactions:
- Stripe - For credit/debit card processing. Stripe is PCI-DSS Level 1 certified, the highest level of certification available in the payments industry. When you make a payment, your card details are sent directly to Stripe's secure servers and are never stored on our systems.
- PayPal - For PayPal account and alternative payment methods. PayPal maintains compliance with international data protection regulations and uses industry-standard encryption to protect your information.
We only receive limited transaction information from these providers (such as confirmation of payment, last four digits of card, and billing country) to fulfill your orders and provide customer support.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements:
- Account information: retained until you delete your account or after 3 years of inactivity.
- Transaction records: retained for 7 years to comply with tax and accounting requirements.
- Birth chart data: retained until you manually delete it or request account deletion.
- Technical logs: automatically deleted after 90 days.
6. Your Rights (GDPR/CCPA)
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access - You can request a copy of all personal data we hold about you.
- Right to Rectification - You can request correction of inaccurate data.
- Right to Erasure - You can request deletion of your personal data ('right to be forgotten').
- Right to Portability - You can request your data in a machine-readable format.
- Right to Object - You can object to processing of your personal data.
- Right to Withdraw Consent - You can withdraw consent at any time where we rely on consent.
To exercise any of these rights, please contact us using the details below. We will respond within 30 days.
7. Data Security
We have implemented appropriate technical and organizational security measures to protect your personal data:
- All data transmission is encrypted using TLS 1.3 (HTTPS).
- Passwords are hashed using industry-standard algorithms and are never stored in plain text.
- Payment data is processed by PCI-DSS compliant providers and never touches our servers.
- Access to personal data is restricted to authorized personnel only.
- Regular security audits and vulnerability assessments are conducted.
8. Prohibited Content & Disclaimer
You represent and warrant that you will not input or use the birth information of any government officials, political leaders, or heads of commercial organizations/corporations for generating astrological readings. We strictly prohibit such use and assume no responsibility or liability for any results, interpretations, or consequences derived from such unauthorized use.
9. Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
10. Third-Party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the 'Last updated' date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this privacy policy, our privacy practices, or wish to exercise your data protection rights, please contact us:
